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Accessibility

Accessibility for Ontarians with Disabilities

Mattamy Homes Limited (the ‘Company’ or ‘Mattamy Homes’) is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. We are committed to meeting the needs of people with disabilities in a timely manner, and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), specifically Ontario Regulation 191/11, the Integrated Accessibility Standards (IASR).

Mattamy Homes Accessibility Multi-Year Plan and Policy

Associated Policies



Accessible Customer Service

Mattamy Homes is committed to excellence in customer service, and we will make all reasonable efforts to provide services and information in a manner that is accessible to all persons that we serve. We are dedicated to offering our customers with disabilities the same or comparable opportunities made available to others and to providing services in a manner that respects their dignity and independence.

Accessibility for Ontarians with Disabilities - Customer Service Policies & Procedures

Accessibility for Ontarians with Disabilities Act (AODA) Customer Feedback Form

Accessibility for Ontarians with Disabilities Act (AODA) Customer Service Accommodation & Alternative/Accessible Format Request Form

Information & Communications


Mattamy Homes is committed to accessibility and to making reasonable efforts to provide its communications, information and feedback process to persons with disabilities in alternative formats or through communication supports upon request as required by the Information and Communications Standard (hereafter referred to as the Standard), under the Accessibility for Ontarians with Disabilities Act (AODA).

Accessible/Alternative Formats and Communication Supports Policy and Procedures

Accessible Formats for Receiving & Responding to Feedback Policy and Procedures

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