Amanda

7:30 am
My morning always shapes the rest of my day. The first thing I do when I arrive at the office is check my email and start to tackle my to-do list. I typically spend three days in the office and two days out in the field (also known as one of our sales centers). 

9:00 am
If it’s an in-office day, I’m bouncing between meetings. This could be with our sales, marketing or finance teams. The conversations are typically around what we need to sell in each community, where should our models be located for upcoming new communities and what the customer journey should look like. 

10:00 am
Once there’s a break in the action, I’ll use this time to run reports on our sales numbers, looking at how we’re performing in comparison to our plans. 

11:00 am
Now that I’ve got a handle on how we are tracking in each community, I’m strategizing with my sales and marketing team on how we can drive more sales to our communities. This is a balance because we want to implement incentives that are attractive to our potential buyers for the different product types or stages of the build we have available but we also need to make sure we are maintaining our company’s profit margins. 

I started with Mattamy in August 2009 as a temporary receptionist in the corporate US office. At the time, I didn’t know anything about the organization. Honestly, I was just looking for a job. Working at Mattamy has been so much more than that. Mattamy has evolved and grown so much since I joined, and it’s been a privilege to grow alongside it. 

Success as a Director of Sales is all about achieving or better yet, surpassing, sales targets and revenue goals, while maintaining high customer satisfaction, and effectively leading a high-performing sales team to expand market share and adapt to changing market conditions. It also involves building strong relationships and ensuring sustainable growth and profitability for the company.

Every day is different. You can’t get bored – it’s not possible because there are always new challenges to overcome and something new to learn.   

All verbal communication (phone conversations, in-person meetings) must be followed up in writing. I’ll even do this with my husband at home too! It might drive him crazy, but he will regularly get a text messages from me “confirming” our plans. By having it in writing, you can skip the confusion and assumptions and jump right to everyone having the same expectations from the very beginning. 

Drive, resilience and tenacity.

Being asked to participate in Mattamy’s gender diversity initiative – WiN@Mattamy. The initiative has a sponsorship program that matches high potential females in the intermediate level of their career with a senior leader for a year-long, one-on-one mentorship relationship. Participating in the program was so incredibly special to me, especially knowing that the company saw something in me that I didn’t necessarily see in myself. I have grown a lot since my participation and have learned so many new skills, not to mention being able to build relationships with leaders and other women across the company. When I first joined the program, I felt like I didn’t deserve my seat at the table but after participating, I realized I wasn’t alone and that I had been promoted into my position for a reason. I just needed to have the courage to share my perspective and speak up. I love that Mattamy has a program like this, it really empowers you. 

I’m a big fan of listening to books vs. reading them. A few that I’ve loved are:
1. Be Your Future Self Now: The Science of Intentional Transformation by Benjamin Hardy
2. Perseverance: Broke to Billions Barriers in Business and Strategies to Remove Them by Chuck Whittall
3. Finding Me by Viola Davis
4. No Excuses! The Power of Self-Discipline by Brian Tracey

Give 100% in everything that you do. Also, it’s okay to ask questions and seek clarification if you don’t understand something. The culture at Mattamy is welcoming, encouraging and people are accessible and willing to help. Everyone wants one another to succeed. If you embrace the culture and the people, you’re going to love it here.