Get to know Amanda
Amanda got her start at Mattamy Homes in 2009 as a temporary receptionist for the US Corporate office. Since that first role, Amanda has grown her career and held numerous positions including Production/Warranty Coordinator, New Home Sales Associate and New Home Counselor. Today, Amanda is an Area Sales Manager with a ten-person team and is currently responsible for five growing communities.
What does a typical morning at work look like for you?
My morning always shapes the rest of my day. The first thing I do before anything else is check my email and calendar to know where I need to be that day. Then I head to my office, also known as my car, and drive to one of my four sales offices.
When I get to the sales office, I review my most recent sales reports, specifically focusing on new sales compared to our weekly projections and monthly targets. My sales team provides me with a sales update every Wednesday and Friday. This update is the baseline for all my discussions with my sales team.
Once I’ve got a handle on our sales to date, I’m reaching out to my closing team to discuss any challenges they are having. Together, we brainstorm solutions and develop our action plan for the day. I will then have calls with potential homebuyers to figure out how we can support them with getting the approvals they need to finalize the sale of their dream home. Depending on the number of conversations that need to happen and the complexity of the situation, this can become an all-day task. I always try to get answers the same day and not let it bleed into the next day so each day I can start fresh.
Once all the calls are completed, I’m strategizing with my sales and closing team on how we can drive more sales to the community I’m in that day. This is a balance because we want to implement incentives that are attractive to our potential buyers for the different product types or stages of the build we have available but we also need to make sure we are maintaining our company’s profit margins.
What attracted you to Mattamy Homes?
What does success look like as an Area Sales Manager?
As an Area Sales Manager, it’s all about hitting sales goals. I’m constantly focused on how I can increase my profit margins while ensuring my homes and communities are appealing to new homebuyers. Equally as important, I have to be there for my team. I can’t be everywhere all at once, so I need to make sure that my team has all the tools, training and support they need to feel empowered to close deals and make decisions.
What is your favourite part of being an Area Sales Manager?
What has been your biggest lesson learned?
All verbal communication (phone conversations, in-person meetings) must be followed up in writing. I’ll even do this with my husband at home too! It might drive him crazy, but he will regularly get a text messages from me “confirming” our plans. By having it in writing, you can skip the confusion and assumptions and jump right to everyone having the same expectations from the very beginning.
What characteristics does someone need to be successful at Mattamy?
Integrity, resilience, a positive outlook and adaptable.
What one word would you use to describe Mattamy?
Family. All of my experiences have been here, and I wouldn’t have it any other way. I’ve made mistakes and celebrated milestones not only in my career but in my personal life too. Mattamy has been with me throughout it all. I spend more time with my team than my own family.
What has been your most meaningful experience since joining?
Being asked to participate in Mattamy’s gender diversity initiative – WiN@Mattamy. The initiative has a sponsorship program that matches high potential females in the intermediate level of their career with a senior leader for a year-long, one-on-one mentorship relationship. Participating in the program was so incredibly special to me, especially knowing that the company saw something in me that I didn’t necessarily see in myself. I have grown a lot since my participation and have learned so many new skills, not to mention being able to build relationships with leaders and other women across the company. When I first joined the program, I felt like I didn’t deserve my seat at the table but after participating, I realized I wasn’t alone and that I had been promoted into my position for a reason. I just needed to have the courage to share my perspective and speak up. I love that Mattamy has a program like this, it really empowers you.
What advice would you give to a new hire?
Give 100% in everything that you do. Also, it’s okay to ask questions and seek clarification if you don’t understand something. The culture at Mattamy is welcoming, encouraging and people are accessible and willing to help. Everyone wants one another to succeed. If you embrace the culture and the people, you’re going to love it here.
Get to know Mattamy
What’s it really like to work at Mattamy? Hear from our team members as they share their own Mattamy stories.