Skip to content

We are using cookies to give you the best experience on the website.
You can find out more about which cookies we are using or how to switch them off in our Privacy Policy.

Community Contacts
Airdrie, Southwinds
Airdrie, The Gates at Hillcrest
Calgary, Cityscape
Calgary, Carrington
Calgary, Yorkville
Calgary, Carrington
Design Studio Contacts
Design Studio
Corporate Contacts
Divisional Office
Mattamy Homeowner Support
Calgary, AB
Homeowner Support
Community Contacts

Contact our communities for support

After Hours Emergency Support

Your Warranty Service Office is pleased to assist you with all your warranty concerns during regular business hours, Monday through Friday.  However, some problems that can arise outside of these hours will be considered “emergencies” and may require more immediate assistance.  Please call our After Hours Emergency Support Line if you experience any of the following outside of business hours:

  • Complete loss of heat during winter months
  • Complete loss of electricity
  • Complete loss of water or sewer blockage
  • Water penetration into the home
  • Plumbing Leaks
  • Safety hazard related to major grading issue

For After Hours Emergency Support Call:

Toll Free 1-877-MATTAMY (628-8269) 

Hours of Operation:

  • 5:00 PM to 10:00 PM EST - Weekday evenings
  • 9:00 AM to 5:00 PM EST - Weekends and Holidays

For fire, gas leaks, and carbon monoxide leaks contact your local Fire Department or 911.

During these times, a Mattamy representative will respond within one hour. Our intention will be to have the original contractor correct the problem.

If this cannot be arranged, we will help you manage the situation until we can address it during the next business day. 

Any item not mentioned above is not considered an emergency. Your Warranty Service Office will be happy to serve you during regular business hours from Mondays to Fridays.

Seasonal Checklists

Use these maintenance checklists to help keep your home safe and sound.


Autumn Checklist

Download PDF

Spring Checklist

Download PDF

Summer Checklist

Download PDF

Winter Checklist

Download PDF

Learn About Your New Home

Let us guide you through the steps of Mattamy home ownership.


About Your Home

Download PDF


1 Year Workmanship and Material  
2 Year Delivery and Distribution Systems
5 Year Building Envelope
7 Year Optional Building Envelope (if purchased at time of sale)
10 Year Structural
30-day Warranty Service Request

Items resulting from the natural settling & drying out process will be addressed at year-end.
i.e. squeaky floors, nail pops, drywall cracks

*Only one form can be submitted.

 Year-End Warranty Service Request

The Year-End form is your final chance to submit any items that need servicing.  We will repair any defective item that is not caused by the following:

Homeowner Action/Involvement
Normal Wear & Tear

Third Party Damage

Lack of Homeowner Maintenance

Switch between compared communities and compared floor plans
No Results

Try selecting some to communities compare.

No Results

Try selecting some to floor plans compare.