Ontario Warranty Information
Warranty Coverage
1st Year Warranty Coverage
Mattamy warrants your home against defects in workmanship and material for a period of one year starting on your Closing Day/Occupancy Date. You will have three formal opportunities to request Warranty Service in your first year of occupancy:
- At your Initial Claim Anniversary (40 days from occupancy)
- At your Mid-Year Claim Anniversary (182 days from occupancy)
- At your Year-end Claim Anniversary (365 days from occupancy)
To request Warranty Service at these times, you can submit warranty request forms online at https://myhome.tarion.com.
2nd Year Warranty Coverage
The following items are warranted against defects in workmanship and material for a period of two years starting on your Closing Day:
- Plumbing system
- Heating system
- Electrical delivery and distribution systems
- Water penetration of "leaks" from the exterior
- Major structural defects
- Exterior cladding
If you experience a problem with any of the above noted items during your first two years of occupancy, please report it to us immediately, as these generally constitute as "emergency" repair.
3 to 7 Years Warranty Service
Your home is protected against Major Structural Defects (MSDs) for a period of seven years from your Closing Day/Occupancy Date. A Major Structural Defect is defined by the Ontario New Home Warranties Plan Act as:
"Any defect in materials or work that results in the failure of a load-bearing part of the home structure, or any defect in materials or work that significantly and adversely affects the use of the building as a home."