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Community Contacts
Concord, Castlebrooke
York, Kings Grove
York, Kings Grove Manor
Lake Wylie, Lake Crest
Waxhaw, Lawson
Charlotte, Meridale
Charlotte, Stonehaven at Berewick
Charlotte, Ridgewater
Tega Cay, Cadence
Ft. Mill, Ayrshire
Design Studio Contacts
Design Studio
Corporate Contacts
Divisional Office
Online New Home Specialist
Closing Support
Mortgage and Financing
Mortgage and Financing
Homeowner Support
Charlotte, NC
Homeowner Support
Community Contacts

Contact our communities for support.

After Hours Emergency Support

Emergency Requests are defined as:

  • Total loss of heat or air conditioning (both units in a two unit home)
  • Total loss of electrical service
  • Total loss of plumbing (water/sewer)

In case of emergency, please reference the Emergency contact sticker on the inside of the circuit breaker box in your home.

During normal business hours, our Warranty Team can be reached at 704-375-9373

Warranty Coverage

Learn more about your Warranty coverage.

View Warranty Coverage Information

Learn About Your New Home

Let us help guide you through the steps of Mattamy home ownership.


Welcome Package

Charlotte Welcome Handbook

Warranty Request

If you'd like to begin a Warranty Request, please provide us with the details here. We'll review and respond quickly. Our aim, as always, is to make sure you're completely satisfied with your new Mattamy home.

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