Contact our communities for support
Emergency Requests are defined as:
- Total loss of heat or air conditioning (both units in a two unit home)
- Total loss of electrical service
- Total loss of plumbing (water/sewer)
In case of emergency, please reference the Emergency contact sticker on the inside of the circuit breaker box in your home.
During normal business hours, our Warranty Team can be reached at 704-375-9373
Learn more about your Warranty coverage.View Warranty Coverage Information
Let us help guide you through the steps of Mattamy home ownership.
If you'd like to begin a Warranty Request, please provide us with the details here. We'll review and respond quickly. Our aim, as always, is to make sure you're completely satisfied with your new Mattamy home.