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Community Contacts
Lake Crest
Cadence at Tega Cay
Aria at the Park
Galloway Park
Porter's Row
Magnolia Walk
Magnolia Walk Towns
Sonata at Mint Hill
Design Studio Contacts
Design Studio
Corporate Contacts
Divisional Office
Charlotte Online New Home Specialist
Closing Support
Mortgage and Financing
Mortgage and Financing
Homeowner Support
Charlotte, NC
Homeowner Support
Community Contacts

Contact our communities for support

After Hours Emergency Support

Emergency Requests are defined as:

  • Total loss of heat or air conditioning (both units in a two unit home)
  • Total loss of electrical service
  • Total loss of plumbing (water/sewer)

In case of emergency, please reference the Emergency contact sticker on the inside of the circuit breaker box in your home.

During normal business hours, our Warranty Team can be reached at 704-375-9373

Warranty Coverage

Learn more about your Warranty coverage.

View Warranty Coverage Information

Learn About Your New Home

Let us help guide you through the steps of Mattamy home ownership.


Welcome Package

Charlotte Welcome Handbook

Warranty Request

If you'd like to begin a Warranty Request, please provide us with the details here. We'll review and respond quickly. Our aim, as always, is to make sure you're completely satisfied with your new Mattamy home.

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