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Community Contacts
St. Johns, Beacon Lake
Yulee, Forest Park at Wildlight
St. Johns, The Reserve At Greenbriar
St. Johns, RiverTown
St. Johns, Beacon Lake
St. Johns, Riverside at RiverTown
Duval County, Wells Creek
Jacksonville Online New Home Specialist
Design Studio Contacts
Design Studio
Corporate Contacts
Divisional Office
Jacksonville Online New Home Specialist
Closing Support
Warranty Coordinator
Mortgage and Financing
Mortgage and Financing
Mortgage and Financing
Homeowner Support in Jacksonville
Jacksonville, FL
Homeowner Support
Community Contacts

Contact our communities for support

After Hours Emergency Support

Mattamy Homes Warranty Office is open Monday - Friday between 8:30am - 5pm.

If you are experiencing an AFTERHOURS warranty emergency, please call 904-279-9521 OR 904-524-9661 to speak with the on-call Warranty Care Representative. 

Emergency Requests are defined as: 

  • Total loss of heat or air conditioning (both units in a two-unit home) 
  • Total loss of electrical service Total loss of plumbing(water/sewer) 
  • Plumbing leaks that require a total system shut down 

All after-hours calls will be monitored and reported to the appropriate on call vendor. 

Emergency vendor contact information is also located on the Mattamy Homes contact sticker located on the electrical panel.

Warranty Request

If you'd like to begin a Warranty Request, please provide us with the details here. We'll review and respond quickly. Our aim, as always, is to make sure you're completely satisfied with your new Mattamy home.

  1. Complete your 30-Day / Year-End Form
  2. Submit your completed form
  3. Mattamy will schedule your service appointments

Please enter your first name
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Please enter a valid e-mail address
Please enter your mailing address
Please enter your city of residence
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Please ensure all required fields have been filled out.
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